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Article
Publication date: 6 November 2017

Vanessa Marques Daniel, Mauricio Pozzebon de Lima and Ângela Maria Ferrari Dambros

Considering the importance of services and innovation for the modern economy and the peculiarities that differentiate services from tangible goods, the purpose of this paper is to…

Abstract

Purpose

Considering the importance of services and innovation for the modern economy and the peculiarities that differentiate services from tangible goods, the purpose of this paper is to better understand how, based on the capabilities approach, innovation takes place in services.

Design/methodology/approach

A qualitative multi-case study was conducted in five instances of innovation in the fitness market, using a semi-structured questionnaire as devised in Zawislak et al. (2014).

Findings

The results show that the traditional capabilities framework is limited in explaining service innovation, as there are many levels of intangibility and non-linearity in service provision. Cases show that it is not possible to think of capabilities linearly in the service context. The authors propose that capabilities overlap, and the results show that this is a more accurate way of describing service dynamics. An alternative framework is suggested based on field findings, and a set of propositions are made for future research.

Originality/value

For many years, services were perceived as non-innovative, complementary activities, geared mainly towards the production of goods. The value of this study is to investigate a topic (innovation) that is widely studied in the industrial sector in a service context, contributing to a largely unexplored field.

Propósito

Considerando a importância dos serviços e inovação na economia moderna, e as peculiaridades que diferenciam serviços de bens tangíveis, este estudo visa entender melhor como se dá a inovação nos serviços baseado na abordagem das capacidades.

Método

Foi conduzido um estudo qualitativo multi-casos em cinco ambientes do mercado de atividades físicas utilizando um questionário semi-estruturado baseado em Zawislak et al. (2014).

Achados

Os resultados mostram que a abordagem tradicional das capacidades é limitada em explicar a inovação em serviços, dado que existem diversos níveis de intangibilidade e não-lineariedade na provisão dos mesmos. Propomos que as capacidades se sobrepõem, e os resultados indicam que essa é uma forma mais acurada de descrever a dinâmica da inovação em serviços. É sugerida uma abordagem alternativa e uma série de proposições para pesquisas futuras.

Originalidade/valour

Por muito tempo serviços eram percebidos como atividades complementares não inovativas direcionadas para a produção de bens. O valour desse estudo é investigar um tópico (inovação) já amplamente estudado no setor industrial, porém num contexto de serviços, assim contribuindo para um campo quase inexplorado.

Details

Academia Revista Latinoamericana de Administración, vol. 30 no. 4
Type: Research Article
ISSN: 1012-8255

Keywords

Book part
Publication date: 23 March 2017

Barbara de Lima Voss, David Bernard Carter and Bruno Meirelles Salotti

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in…

Abstract

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

Details

Advances in Environmental Accounting & Management: Social and Environmental Accounting in Brazil
Type: Book
ISBN: 978-1-78635-376-4

Keywords

Article
Publication date: 14 December 2023

Deep Jyoti Gurung and Vanessa Gowreesunkar

This research addresses the pressing need for comprehensive studies in the rapidly evolving field of city tourism. This study aims to understand the overall performance of the…

Abstract

Purpose

This research addresses the pressing need for comprehensive studies in the rapidly evolving field of city tourism. This study aims to understand the overall performance of the International Journal of Tourism Cities (IJTC), the structure of knowledge in city tourism research and the prevalent themes and trends arising from IJTC.

Design/methodology/approach

A bibliometric analysis was conducted to scrutinize the publication patterns in IJTC. This involved examining parameters such as the annual count of published articles, the keywords used in them and their respective authors.

Findings

The findings reveal that IJTC has a growing and diverse publication output, establishing itself as a reputable and influential publication within urban tourism research. The results reflect various aspects and themes in city tourism research.

Research limitations/implications

The study has certain limitations. The data used for analysis was obtained exclusively from the Scopus database. The analysis was conducted using only one software package, Bibliometrix. Other software packages may offer different features for bibliometric analysis. The study relied exclusively on quantitative methods for data analysis. Qualitative methods could have provided more nuanced interpretations of the data.

Practical implications

Comparative analyses could be conducted between IJTC and other journals within urban tourism or related disciplines. Such research would yield valuable insights into the current state of the field and aid in identifying areas warranting further investigation.

Social implications

The findings from this study can inform the decisions and actions of various stakeholders involved in urban tourism. Practitioners and policymakers can draw from this research to make informed decisions. Existing and emerging authors can identify relevant topics for their research. Readers can access pertinent information for their needs.

Originality/value

This study offers a unique contribution by thoroughly comprehending the performance of IJTC between 2015 and 2023. It progresses the existing body of knowledge on city tourism research by examining its current status and future trends.

Article
Publication date: 20 August 2021

Meghna Chhabra, Léo‐Paul Dana, Veland Ramadani and Monika Agarwal

This paper aims to examine the pattern of publications, using a bibliometric analysis of the Journal of Enterprising Communities: People and Places in the Global Economy (JEC) for…

Abstract

Purpose

This paper aims to examine the pattern of publications, using a bibliometric analysis of the Journal of Enterprising Communities: People and Places in the Global Economy (JEC) for the period between 2007 and 2021.

Design/methodology/approach

The study uses relevant bibliometric metrics and procedures. The analysis covers mainly the number of articles published in JEC, most influential years in terms of the number of publications and citations, top productive countries, most prolific authors, most influential institutions, funding institutions, co-authorship trends, keywords co-occurrence, and vital themes of JEC articles between 2007 and 2021.

Findings

The journal’s influential impact in terms of citations has increased over time, with 83.62% of the published works receiving at least one citation. Léo-Paul Dana has been recognised as the most prolific author by virtue of his contribution of articles in JEC, and the maximum contribution to JEC comes from the USA, followed by Canada and the UK. University of Canterbury, New Zealand and La Trobe University, Australia were the leading contributing institutions. The study identified “indigenous entrepreneurs”, “gender”, “social entrepreneurship”, “education” and “innovation” as contemporary keywords in the study of enterprising communities. These issues present a clear opportunity for research-related topics for the JEC.

Originality/value

To the best of the authors’ knowledge, this is the first comprehensive piece in the journal’s history that provides a general overview of the journal's major trends and researchers.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 16 no. 6
Type: Research Article
ISSN: 1750-6204

Keywords

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